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Covid measures

Dear guests!
With great pleasure we await the arrival of the winter season and we notice that in all of us there is a great desire to ski.
We will do our best to be able to guarantee you a relaxing and totally safe holiday.
Current security measures

Norms in South Tyrol
• In Italy is the Green Pass necessary for the access of the indoor areas of bars, restaurants, swimming pool and fitness room.  Children under 12 are do not need to have the green pass.
This means, that even for the staying in the hotel, is the Green Pass necessary, al also for the use of the ski lifts.
•In the open spaces, you should keep the adequate safety interpersonal distance from other people. If this is not possible, you should wear a mask.
• In enclosed spaces you must wear always a mask, with exception when the guests will be at the tale to have dinner or breakfast or to drink something at the bar.
•Follow general hygiene rules: wash and disinfect your hands often and don’t touch your face.
•For additional information please visit
www.suedtirol.info/en/information/coronavirus

Measures taken in hotel:
The “Covid” provisions and restrictions are constantly changing, we will abide by the current restrictions and adjust the service accordingly.
Upon arrival, a small brochure will be delivered with all the sanitary measures in force.
All areas will be regularly ventilated, cleaned and disinfected. Divided throughout the hotel, you will find electronic sensor disinfectant dispensers.

Our staff
•Our staff will continue to make you feel at home, while keeping the required physical distance.
•All our staff will be equipped with face masks.
Dining
•Our large dining room allows us to guarantee the necessary distances required.
•There will be a buffet, but guests are required to wear their face mask and to sanitize the hands every time they have access to it.
Cleaning
•Rooms will be sanitized with appropriate cleaning products.
•We will regularly ventilate rooms.
•Surfaces, buttons, and objects will be cleaned multiple times per day.
SPA – Wellness
•Our Wellness Centre will be open following the general safety rules. You should keep the adequate safety interpersonal distance.
• To avoid crowds, the access to the Wellness Center could be staggered over different times, guaranteeing the maximum number allowed.
•We advise to entry in the sauna alone or in family.
•In our garden you can sunbathe.
Cancellation insurance
Especially in this period we recommend to protecting yourself with the “HGV hotel cancellation Insurance” as a precaution against cancellation or termination, more information you get here.
This includes also a cancellation coverage in case of Covid 19 disease despite pandemic status.